Virtual Art Space
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Frequently Asked Questions


What is a "room" in New Art City?

Each room is a unique URL where visitors can view an exhibition. Some exhibitions consist of multiple rooms connected by URL Portals, which could be for stylistic reasons or because the page load time was too great for a single room.


How can I archive and preserve my exhibition after it's over?

We are currently working on an export feature that allows room owners to generate a ZIP folder containing all the necessary files to host their room long-term on any webserver. This generates a static webpage, and does not include features for multiplayer, livestreaming or editing.


What media formats can be shown in New Art City?

In short: images, videos, audio and 3D files. Please see our File Format Guidelines for specifics.

Are there size limitations for media?

There are no strict limits for combined file sizes in a room, but every additional file increases the load time of the page, and exhibition designers must keep this in mind. Media is automatically converted into optimized formats, but per-file there is an upload limit of 500MB. Please see our File Format Guidelines for specifics.

User & Editor Experience

Does New Art City meet accesibility standards?

While it is not possible to make an immersive 3D environment fully accessible, we are currently working on a 2D list of works page that is automatically generated for every room. The option to view this page will be available for every show and will be a fully accessible representation of the works in the show. Exhibition designers are responsible for adding information about each artwork that will appear in this view.


Is New Art City compatible with VR headsets?

Not yet, but we have built it in a way where this will be possible in the future.

What technology is New Art City running on?

The gallery view is built using the amazing open source 3D library, three.js. Everything else is a custom system using standard web technology.

Question Not Answered?

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